Hayley Jayne Weddings & Events Customer Privacy Notice
This privacy notice tells you what to expect us to do with your personal information.
- Contact details
- What information we collect, use, and why
- Lawful bases and data protection rights
- Where we get personal information from
- How long we keep information
- Who we share information with
- How to complain
Contact details
Telephone
07889171453
hayley@hayleyjayneweddingsandevents.co.uk
What Information We Collect, Use, & Why
We collect or use the following information to provide services and goods, including delivery.
- Names and contact details
- Health information (including dietary requirements, allergies and health conditions)
- Website user information (including user journeys and cookie tracking)
- Photographs or video recordings
- Records of meetings and decisions
Lawful Bases & Data Protection Rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification- You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure- You have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing- You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing- You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability- You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent– When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our Lawful Bases for the Collection & Use of Your Data
Our lawful bases for collecting or using personal information to provide services and goods are.
- Contract – we have to collect or use the information so we can enter into or carry out a contract. All of your data protection rights may apply except the right to object.
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- All information collected / used is for the purpose of coordinating / managing each event successfully. If such information is not collected / provided there is a risk that there could be an issue with the event.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Where We Get Personal Information From
- Directly from you
- Suppliers and service providers
How Long We Keep Information
We will keep your information until your event has taken place.
Who We Share Information With
Others we share personal information with
- Publicly on our website, social media or other marketing and information media
- Suppliers and service providers
How To Complain
If you have any concerns about our use of your personal information, you can make a data protection complaint to us:
Email: hayley@hayleyjayneweddingsandevents.co.uk
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Cookies
Cookies are small text files placed on your device when you visit our website. We use them to help the site function properly and to understand how visitors use it.
Types of cookies we use
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
| Strictly necessary | Required for the website to function (e.g. security, page navigation) | Essential | Session |
_ga |
Google Analytics — distinguishes users | Analytics | Up to 2 years |
_gid |
Google Analytics — distinguishes users | Analytics | 24 hours |
_gat |
Google Analytics — throttles request rate | Analytics | 1 minute |
We do not use cookies for advertising or to track you across other websites.
Your cookie choices
Non-essential cookies (such as analytics) are only set with your consent, which you can give or withdraw at any time using the cookie preferences banner on our site. You can also block or delete cookies through your browser settings, though this may affect how parts of the site work.
Analytics and data transfers
We use Google Analytics to understand website traffic. This may involve your data being processed on servers outside the UK. Google provides safeguards for this under its own data processing terms. You can find more in Google's Privacy Policy.